Software engineering. Built around your business.
A specialized technology brand of IB Advisory
Start a project
Back to all products
Conversational CommerceIB Tech Labs Proprietary Product

WhatsApp business communication, automation, and AI assistance.

WhatsOS transforms WhatsApp from a chaotic messaging app into an enterprise-grade customer interaction engine, combining structured team collaboration with intelligent AI-assisted conversations.

Enquire About WhatsOS PilotRequest Custom Architecture
Verified Functionality

Confirmed platform capabilities.

These features represent implemented, working product mechanics within the current WhatsOS production codebase.

Multi-agent shared team inbox for WhatsApp Business.

Engineered with deterministic state machines and low-latency database synchronizers.

AI-assisted response drafting and conversational triage.

Engineered with deterministic state machines and low-latency database synchronizers.

Automated notification dispatch and customer journey triggers.

Engineered with deterministic state machines and low-latency database synchronizers.

Comprehensive conversation history, tagging, and assignment workflows.

Engineered with deterministic state machines and low-latency database synchronizers.

Intended Operational Audience

Designed specifically for teams navigating the following operational realities:

  • Customer support teams managing high WhatsApp conversation volumes.
  • Commercial teams handling inbound inquiries and client bookings via WhatsApp.
  • Enterprises requiring compliant WhatsApp API integration and auditability.

Engineering & Architecture Focus

Key architectural patterns that underpin reliability, tenancy, and performance in WhatsOS:

  • Direct integration with Meta WhatsApp Business Cloud API.
  • Webhook handling with sub-second processing and delivery guarantees.
  • End-to-end data encryption and strict conversation audit trails.

Commercial Deployment & Dedicated Instances

Direct external tenant portals for WhatsOS are accessible to enrolled pilot partners and enterprise clients under agreed service level agreements. To verify access credentials or explore bespoke enterprise licensing, contact our operations team.

Contact Product Team
WhatsOS Deployment

Interested in implementing WhatsOS?

Our engineering team can deploy a dedicated tenant instance, customize workflow automations, or integrate WhatsOS into your enterprise data infrastructure.

Submit Product EnquiryView All Products